We suggest that you plan a whole day for your visit to Lotte Village. This way you can enjoy all the bustle of village life, performances, the concert, workshops and other attractions. Be sure to look at our programme before your visit in order to arrive on time and take full advantage of your day.<\/p>\n
You don\u2019t need to pre-book your tickets to the theme park. Tickets are available in the ticket offices of our car park and entrances as well as online.
\nAll tickets purchased on the spot and e-tickets are valid as day passes throughout the season.
\nNo need to print your e-ticket. Just use your smart device to display it.<\/p>\n
Tickets that are not used during the season will not be refunded or exchanged.
\nDamaged tickets will be deemed invalid.<\/p>\n
You can pay in cash (in euros) or by card in all the sales points of the theme park.<\/p>\n
The car park of Lotte Village is open for visitors from 9:45-18:15<\/strong> in summer and from 14:45-19:15<\/strong> in winter. Parking is paid. The entrance to Lotte Village is 800<\/strong> meters away from the car park. It is crucial for us that your visit to Lotte Village be smooth and fun. We have paid great attention to security. Every theme park attraction has been manufactured according to all current standards and safety norms. The staff of the theme park inspects the working order and safety of the attractions daily. There are first aid supplies in every building. In case of an accident, please turn to a staff member. All our employees have undergone first aid training. The theme park offers seven different places to eat where you can enjoy a hefty meal or lighter snacks. If you need medical attention, just turn to our closest staff member \u2013 even the characters have been trained to take action in case of an emergency. Very many guests visit Lotte Village on a daily basis and their attitudes towards pets differ. Therefore, we kindly ask you to respect their wishes and not bring pets along \u2013 even small and well-behaved pets are forbidden in our theme park.<\/p>\n There are toilets in all the major buildings of the theme park. Our theme park is open regardless of the weather. In extreme weather conditions, however, we retain the right to close the park. In those cases, we will announce it on our social media channels and website. All family members are welcome to the theme park, even the smallest ones. You can easily stroll around with your pram. In case of rain, you can leave the pram under a special shelter. You can find information about found items from our staff members or at the e-mail address info@lottemaa.ee. Our theme park offers a wide range of activities that are doable and easily accessible for guests with special needs. Activities mostly take place outdoors; most buildings are accessible by wheelchair or other mobility aids. We continue to strive to make your visit even more comfortable.
\nThe car park is unmonitored.
\nIt is forbidden to park in the parking lots next to the entrance of the theme park (except for cars with disability certificates). The local municipality has the right to tow vehicles that have been parked incorrectly.<\/p>\nTRAIN RIDE<\/h3>\n
\nYou can enjoy a ride from the car park to the entrance and back to the car park in a mini-train, which leaves every 15 minutes<\/strong>. In summer, the first train from the car park embarks at 10:00 at the latest; the last train from Lotte Village back to the car park leaves at 18:15<\/strong>. In winter, the first train leaves the car park at 15:00<\/strong> at the latest, and the last train from Lotte Village back to the car park leaves at 19:15<\/strong>.
\nYou need a ticket to board the train. Tickets can be purchased from the ticket offices in the car park and entrances, and also online.<\/p>\nSECURITY<\/h3>\n
\nChildren in the theme park must remain under the supervision of their parent or other accompanying adult.
\nAt the entrance of the theme park, there are stickers for toddlers in case of getting lost, where you can write the name of the child and the phone number of their parent or accompanying adult. Please place the sticker in a visible spot on the child\u2019s clothing. This makes it easier for us to reunite the lost children with their parents.
\nThe beach area is intended for public use, but bathe and swim at your own discretion as there is no lifeguard service.
\nThe adventure park is for public use and climbing on the adventure trail is allowed only under the supervision of an adult.<\/p>\nFOOD\/DRINKS<\/h3>\n
\nYou can also take a picnic basket along from home and have a pleasant lunch in Lotte Village.
\nYou can drink the tap water of Lotte Village and there are outdoor taps on the territory with locations marked on the theme park map.<\/p>\nFIRST AID<\/h3>\n
\nEvery building of the theme park is equipped with first aid kits and there is a separate first aid room in the Pig\u2019s House.<\/p>\nPETS<\/h3>\n
TOILETS<\/h3>\n
\nIn all special needs toilets \u2013 in the Station Building, Lotte\u2019s House, Rabbit\u2019s House and under the spectator tribune under Giovanni\u2019s House \u2013 there are diaper changing stations and larger sinks.<\/p>\nWEATHER<\/h3>\n
\nIn case of heavy rain or a snowstorm, the performances will take place in the houses. In winter, the beach, some attractions, shops and kiosks are closed.
\nOn a rainy day, you can buy a rain poncho from our parking lot and Artur\u2019s Shop.<\/p>\nFOR PARENTS OF SMALL CHILDREN<\/h3>\n
\nNote! Please do not enter the buildings with a pram.
\nTo care for your children in our theme park you are welcome to visit the Pig\u2019s House. There you can warm up your toddler\u2019s food, breastfeed your baby and change diapers. Your little ones can also rest on sleep pillows or have fun in the playroom.
\nIn all special needs toilets \u2013 in the Station Building, Lotte\u2019s House, Rabbit\u2019s House and under the spectator tribune of Giovanni\u2019s House \u2013 there are diaper changing stations and larger sinks where you can comfortably wash your baby.<\/p>\nLOST AND FOUND<\/h3>\n
\nFound items are stored for one month. If you find a lost item in our theme park, please hand it over to a staff member.<\/p>\nFOR GUESTS WITH SPECIAL NEEDS<\/h3>\n
\nA person accompanying guests with profound and severe disabilities can visit Lotte village free of charge.
\nThere are parking spaces for guests with disabilities in the immediate vicinity of the train station of the theme park. The train driver will happily assist you in boarding the train, there is also plenty of room for your wheelchair and other mobility aids.
\nThere are 5 parking spaces for people with disabilities near the entrance of the theme park. If these are not vacant, please park your vehicle in the large car park.
\nThe roads and trails of the theme park are easily accessible by wheelchair and most buildings can be accessed by a wheelchair without assistance. In case of difficulties, our staff members are happy to help.
\nThere is a special needs elevator in Lotte\u2019s House, which allows you to visit the upper floors and tower of Lotte\u2019s House.
\nIn Giovanni\u2019s theatre, there are spaces designated for guests with disabilities in front of the first-row seats.
\nThere are 4 special needs toilets in the theme park: in the Station Building, Rabbit\u2019s House, Lotte\u2019s House and under the spectator tribune of Giovanni\u2019s House.<\/p>\n","protected":false},"excerpt":{"rendered":"